
Transcript of Jennifer Wilbanks’ 911 call from an Albuquerque 7/11 store pay phone at 11:37 p.m. MDT Friday night:
Dispatcher: Alberquerque 911. Operator 45. What is your emergency?Wilbanks: I’m at the … I don’t know where I am. I’m right here beside Solano Street at the 7-Eleven.
Dispatcher: OK. What’s going on?
Wilbanks: I’ve got my family and the police on the phone. I was kidnapped earlier this week. It was on CNN. [inaudible]
Dispatcher: What is your name, ma’am?
Wilbanks: Jennifer.
Dispatcher: Were you hurt, Jennifer? Do you need any medical attention?
Wilbanks: No I don’t need any medical attention. [inaudible] I told them my name.
Dispatcher: Do you know who did this to you?
Wilbanks: No.
[inaudible]
Dispatcher: Do you know where your location is?
Wilbanks: At some street … I, I don’t even know who I am. And I’m just sitting here.
Dispatcher: Did they hurt you in any way? Jennifer, do you need medical attention?
Wilbanks: No, they didn’t hurt me. I’m talking to them right now…
Dispatcher: What happened?
Wilbanks: I was kidnapped from Atlanta, Georgia. I don’t know, my fiance has been on the news. I don’t know. I just need them to fly here and get me.
Dispatcher: Who did this to you?
Wilbanks: I don’t know.
Dispatcher: Did they just drop you off right now?
Wilbanks: I don’t know how long ago it was. They didn’t drop me off here. Away from here. On some street, I don’t know where I am…It was a Hispanic man and a Caucasian woman. It happened in Duluth.
Dispatcher: Was he Hispanic or Native American?
Wilbanks: Hispanic.
Dispatcher: About how old?
Wilbanks: I’d would say in their 40s, maybe.
Dispatcher: How tall was he?
Wilbanks: God, I don’t know, about 5-10, about my height, 5-9.
Dispatcher: What was his weight? Thin, heavy or medium build?
Wilbanks: It was medium, yeah, don’t know.
Dispatcher: What color hair did he have?
Wilbanks: Black.
Dispatcher: Was it long or short?
Wilbanks: Short.
Dispatcher: Did he have any facial hair?
Wilbanks: No
Dispatcher: What color jacket was wearing when you last saw him?
Wilbanks: He had a maroon jacket and I don’t know what color shirt under it.
Dispatcher: What color were was his pants?
Wilbanks: Blue jeans
Dispatcher: And what kind of vehicle was he driving?
Wilbanks: A blue van, like a sport van
Dispatcher: Was it a conversion van or a small minivan?
Wilbanks: It wasn’t a mini van, it was like a painter or what van.
Dispatcher: Did you get a license plate? Jennifer?
Wilbanks: I’ve got my family and police on the same line. I want to know that the police or somebody is on the way.
Dispatcher: We’re on our way right now. You still need to answer my questions. Did you get a license plate number?
Wilbanks: No ma’am.
Dispatcher: And the female? Was she black, white, Hispanic, Native American.
Wilbanks: Caucasian.
Dispatcher: How old, approximately?
Wilbanks: I would say in her 40s, too.
Dispatcher: And how tall was she?
Wilbanks: Probably 5-5 or so.
Dispatcher: And her weight? Thin heavy or medium build?
Wilbanks: She was heavier
Dispatcher: What color hair did she have?
Wilbanks: It was like a frosted blonde.
Dispatcher: Was it long or short?
Wilbanks: It was like shoulder length. (I have to answer her questions.)
Dispatcher: What color shirt or jacket was she wearing?
Wilbanks: A white tee-shirt and blue jeans.
Dispatcher: Did they have weapons on them?
Wilbanks: Yes (cries). They had a huge pistol and a small hand gun. (cries)
Dispatcher: Do you know if they were real?
Wilbanks: Yes.
Dispatcher: What direction did they leave in?
Wilbanks: Do what?
Dispatcher: What direction did the leave in the van?
Wilbanks: There somebody trying to use the phone. I don’t have any idea. I don’t know where I am.
Dispatcher: Was it a dark blue van?
Wilbanks: No it was a lighter van. Somebody is here to use the phone, y’all.
Dispatcher: You’re going to have stay on the phone. Let them know you’re on the line with officers. How long ago did they leave you?
Wilbanks: (unintelligible through sobs)
Dispatcher: Did they go right or left out of the parking lot?
Wilbanks: They went straight. And they went behind me and I went forward.
Dispatcher: Did an officer make contact with you?
Wilbanks: No, he doesn’t even see me.
Dispatcher: What are you wearing?
Wilbanks: I have on gray running pants, and the same sweatshirt that I’ve had on since Tuesday.
Dispatcher: So you have gray sweatpants on? Sweat suit on?
Wilbanks: Gray running pants and a gray sweatshirt.
Dispatcher: Just stay on the line
Wilbanks: He sees me. The police is here.
Dispatcher: Is he making contact with you?
Wilbanks: He’s getting in his car and coming back down here.
Dispatcher: Wait until he makes contact with you, OK. Did this happen on April 26?
Wilbanks: Um, Tuesday.














